Head-to-head
Head to head: Housecall Pro vs ServiceTitan
Housecall Pro vs ServiceTitan: when Max stops being enough
Housecall Pro publishes its prices and covers commissions, service plans and onboarding on Max. ServiceTitan quotes per technician. Here is how to tell when the bigger system is worth the rollout.
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Housecall ProSServiceTitanPlan and feature details from vendor pricing and help pages, checked Oct 2026 / Sep 2026.
Make the larger rollout prove the office workflow you need.
List what your office runsCall desk, payroll, commissions, memberships, reports
Price Housecall Pro at your headcount1, 5 or 8 users included; $35 per extra
Get ServiceTitan's quote in writingPackage, per-tech price, Pro add-ons, onboarding
Your decision, at a glance.
Our verdict
Make the larger rollout prove the office workflow you need.
Price Housecall Pro first for a home-service shop. Max is $329 a month with eight users, commissions, recurring service plans, route optimization, open API access and a dedicated onboarding specialist, plus a 14-day trial and no long-term contract. Get a ServiceTitan quote for a call-booking desk, payroll and memberships in one system, advanced reporting, or commercial and construction work. Compare the quote at the same headcount.
Housecall Pro for home-service shops from solo to about ten logins that want a published price and a trial. ServiceTitan for a staffed office with a call desk, commercial or construction work, and payroll in one system.
Skip ServiceTitan if nobody can give a guided onboarding real hours. Skip Housecall Pro if your office lives on advanced reporting and in-system payroll, unless its payroll add-on price works for you.
Comparing alternatives? See how Jobber compares with Housecall Pro, or explore Jobber below.
Plans at a glance
Plans side by side.
Housecall Pro Essentials
$189 / month
5 users · $149/mo billed annually
Small teams: routes, flat-rate pricing, commissions, QuickBooks sync.
Housecall Pro Max
$329 / month
8 users · $299/mo annually · +$35/user
Adds service plans, route optimization, open API, dedicated onboarding.
ServiceTitan Essentials
Quote only
Per-technician pricing
Dispatch, call booking, pricebook, mobile estimates, payroll management.
Check ServiceTitan's current terms ↗ServiceTitan The Works
Quote only
Per-technician pricing
Adds configurable payroll, advanced reporting, commissions and memberships.
Check ServiceTitan's current terms ↗Name the thing your office has outgrown
Give the bigger system a specific office problem to solve. Housecall Pro describes itself as built for home service businesses such as HVAC, plumbing, electrical, cleaning and landscaping, “whether you’re a solo operator or have a growing team” (Housecall Pro pricing). ServiceTitan pitches software for “commercial and residential trades”, with project management, progress billing and WIP reporting next to dispatch and call booking (ServiceTitan).
ServiceTitan’s demo form tells you who its sales process expects: it asks your number of technicians, whether you have at least one full-time office employee, residential or commercial, and service and replacement or construction and remodel (ServiceTitan pricing).
Key takeaway: If your answer to “why switch” is “we are growing”, that is not enough. If it is “our call desk, payroll and membership program live in three different tools”, get the ServiceTitan quote.
Price Housecall Pro at your headcount
Housecall Pro publishes enough to put a real number on your crew, so start there. Basic is $79 a month with one user, Essentials $189 with five, Max $329 with eight, and additional users are listed at $35 a month under Max; billed annually the three are $59, $149 and $299 a month (Housecall Pro pricing).
| Total logins | Published reference | Monthly | Annual-billed/month equivalent |
|---|---|---|---|
| 1 | Basic | $79 | $59 |
| 3 | Essentials | $189 | $149 |
| 5 | Essentials | $189 | $149 |
| 8 | Max | $329 | $299 |
| 10 | Max | $399 | Confirm quote |
| 12 | Max | $469 | Confirm quote |
Published-bundle references, checked October 19, 2026. Basic/Essentials extra seats need a quote; Max monthly extras use the published fee, while annual extras also need a quote. Price your industry package separately.
Watch out: Put the required workflow, industry package and renewal bill on the same quote. Budget the full term, beyond the opening promotion.
Compare what each plan and package covers
Line the two feature lists up by the office job, because that is where the systems separate. Housecall Pro’s lists are per plan (Housecall Pro pricing); ServiceTitan’s are per package, with extra “Pro” products listed alongside (ServiceTitan pricing).
| Office job | Housecall Pro | ServiceTitan |
|---|---|---|
| Scheduling, dispatch, invoicing | Basic | Starter |
| Price book | Basic; flat-rate pricing on Essentials | Starter |
| Commissions | Essentials | The Works |
| Memberships / service plans | Recurring service plans on Max | Customizable memberships on The Works |
| Payroll | Payroll add-on, price not listed | Payroll management on Essentials; configurable payroll on The Works |
| Call handling | CSR AI add-on answers calls and books jobs | Call booking on Starter; Contact Center Pro separate |
| Reporting | Job costing on Basic | Advanced reporting on The Works |
| Integrations | QuickBooks Online sync on Essentials; open API and Zapier on Max | More than 70 pre-built integrations, including Sage and Viewpoint Spectrum |
ServiceTitan’s other Pro products are Marketing Pro, Pricebook Pro, Fleet Pro, Scheduling Pro, Dispatch Pro and Field Pro, plus an AI Virtual Agent (ServiceTitan pricing). The integrations row comes from its home page (ServiceTitan).
Example: An illustrative eight-user service business on the general package, selling maintenance plans and paying commissions finds both on Housecall Pro Max at $329 a month. On ServiceTitan the same two items sit on The Works, the top package, at a price you only learn from the quote.
Budget for the rollout, not just the license
Both vendors put onboarding in the offer; ServiceTitan’s is the bigger project. Housecall Pro lists a dedicated onboarding specialist and escalated phone support on Max, live phone and chat support on every plan, and a 14-day trial of Max with no credit card (Housecall Pro pricing). It says it does not require long-term contracts.
ServiceTitan’s onboarding page says it configures your software to “the way thousands of the best contractors run”, trains your entire team, adds you to an online community while you onboard, and assigns a customer success manager after go-live (ServiceTitan onboarding). It does not publish the timeline, any onboarding fee or contract terms.
Tip: Name one person at your end to own the switch and block their hours before signing. Loading the price book, customers and technicians still takes your time, however good the vendor’s team is.
Your ServiceTitan quote worksheet
- Package quoted (Starter, Essentials or The Works) and which of your office jobs it covers.
- Price per technician, and how office staff, dispatchers and managers are counted.
- Every Pro product and add-on in the quote, each priced separately.
- Onboarding: scope, fee, weeks to go-live and the staff hours you must provide.
- Payment processing rates, next to Housecall Pro’s listed “as low as 2.59%” for cards and 1% for bank payments.
- Contract length, renewal terms and price increases, and how you export data if you leave.
- Your Housecall Pro monthly and annual number at the same headcount, from the table above.
Get these in writing: ServiceTitan’s unpublished prices, contract terms, onboarding fees, timeline and payment rates; Housecall Pro extra-seat terms below Max (the published $35 price is on Max); and HCP’s payroll add-on price. ServiceTitan’s package lists supply the feature split above.
Make the membership handoff an acceptance condition
This comparison is about replacing an office process, not just changing dispatch software. On Housecall Pro’s general pricing page, recurring service plans are listed on Max; ServiceTitan lists customizable memberships on The Works. Its onboarding page describes configuration and team training. Put the price, launch date and data scope into your proposal.
Attach an acceptance record to the proposal: one member, one covered unit or service address, the next visit, the next charge and the person who fixes a failed payment. Ask each vendor to demonstrate that record and name any separate product used. Then list the source of existing agreements, what will be imported, what the office must rebuild and what evidence permits go-live. Reconcile a legacy renewal against that record during the demo.
Compare the quote against the cost of the required Housecall Pro package, rather than requiring ServiceTitan to beat the cheapest calendar. Keep the old workflow available until a named owner accepts the sample reconciliation.
What we would do next
Three moves before you commit.
Write down what your office has outgrown
Name the exact job the current setup cannot do: a call desk that needs its own tools, payroll inside the system, reporting by technician. If you cannot name one, stay on the simpler system.
Price Housecall Pro at your real login count
Use the sidebar calculator with every login, office included. Note the monthly and the annual figure for the plan that lists the features you need.
Send ServiceTitan the worksheet before the demo
Ask for the package, per-technician price, Pro add-ons, onboarding scope and fees, contract term and renewal terms in writing. Put it next to your Housecall Pro number.
Common questions
Quick answers.
How much does ServiceTitan cost compared with Housecall Pro?
ServiceTitan does not publish prices; its pricing page lists Starter, Essentials and The Works with Request Pricing buttons and says pricing is per technician. Housecall Pro lists Basic at $79, Essentials at $189 and Max at $329 a month, or $59, $149 and $299 a month billed annually.
Does Housecall Pro handle commissions and memberships?
Its pricing page lists commissions on Essentials and recurring service plans on Max. ServiceTitan's pricing page marks commission tracking and customizable memberships on The Works package.
Is ServiceTitan only for large companies?
ServiceTitan's pricing page says its per-technician pricing fits a business 'at any size'. Its demo form asks how many technicians you have and whether you have at least one full-time office employee, which tells you whose office it is designed around.
Can I try either one first?
Housecall Pro lists a 14-day free trial of the Max plan with no credit card and says it requires no long-term contracts. ServiceTitan offers a free personalized demo; a self-serve trial is not listed on its pricing page.
Sources
Where these facts come from.
- Housecall Pro pricing page · checked October 19, 2026
- ServiceTitan pricing page · checked September 25, 2026
- ServiceTitan onboarding page · checked October 19, 2026
- ServiceTitan home page · checked September 25, 2026
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